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2 markets of the same event, after market suspended only one reopens

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  • 2 markets of the same event, after market suspended only one reopens

    Hi,

    I experienced this:

    2 markets of the same event, after market suspended only one reopens.

    But, if I click to place a bet in the window that is "suspended", I can see (by the ping/balance display) that the bet is entering.

    If close/open window, returns to normal.

  • #2
    Can you let me know if this is still happening in the latest release.

    What's new in version 1.2

    Comment


    • #3
      OK seems this still is happening.

      What's new in version 1.2

      Comment


      • #4
        ( Since yesterday i'm a little bit away of trading.
        I'll try new version now. )

        Comment


        • #5
          We're more interested in whether the markets are still staying suspended when they are not than if you can place a bet on them.

          What's new in version 1.2

          Comment


          • #6
            This still is happening.

            Click image for larger version

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            Click image for larger version

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            Click image for larger version

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            Comment


            • #7
              Thanks. We did do a fix on the market reactivation for non runners in horse racing and hoped that may have cured this too. However now we know this is still live, we'll investigate and fix.

              What's new in version 1.2

              Comment


              • #8
                Can you confirm this is still happening with 1.3H ??

                Comment


                • #9
                  Yes. Look #6.

                  Comment


                  • #10
                    Cant tell what version that was from the images. Strange, I cannot replicate this one here.

                    Comment


                    • #11
                      I posted on 18th November, 1.3h, launched on 17th.

                      Try to open simultaneously Match Odd + Both Teams to Score + Next Goal + ....

                      Unfortunately for you, doesn't happen all the time.

                      Comment


                      • #12
                        I had to ask, because 1.3H wasn't a forced upgrade at that point. You could have been using an older version.

                        I have 7 markets for one event open waiting for this, The only markets not to come back are ones that close (o/u 2.5) for example

                        Comment


                        • #13
                          What events are you watching?

                          What I have noticed, is that sometimes, they don't all un-suspend at the same time.

                          Comment


                          • #14
                            Originally posted by The other Geek View Post
                            I had to ask, because 1.3H wasn't a forced upgrade at that point. You could have been using an older version.

                            I have 7 markets for one event open waiting for this, The only markets not to come back are ones that close (o/u 2.5) for example
                            Right, but i'm using 1.3h since 18th morning.

                            Of course. I'm talking about markets that must came back.

                            Look bigger pictures here:







                            If I had closed and opened, he would be normal. If not, he would be like "suspended".

                            In past versions, I remember that once I left the window in 2nd screen and waited some minutes and he came back without having to close/open.

                            Comment


                            • #15
                              Originally posted by The other Geek View Post
                              What events are you watching?

                              What I have noticed, is that sometimes, they don't all un-suspend at the same time.
                              Yes, that's also true. But this is different. The way I use to know if it is one situation or other, is to click to place a bet and see if the ping turns red

                              or if I receive a bet error.

                              Today, I will start trading only for this moment on.

                              I'll let you know if it happens again.

                              Comment

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